Implementation

This service is for a client who has purchased a brand new system or an existing client who has just purchased a new module.

How does it work?
We meet with you to talk about your business processes (we call it a Discovery meeting). Next we prepare a Scope of Work and hand you a Project Schedule.  This tells you what services we will be performing, the modules we will be implementing and the estimated time frame it will take to complete the project as well as a detailed budget which includes hours in dollars for our services as well as hours from your personnel.

What happens during the implementation?
While we are in the implementation process, we will meet weekly with your project team to make sure the project remains on schedule, we will prepare an issues and resolution list, ensure the project remains on schedule and that you are satisfied with the progress being made. We will also compare the budgeted hours and dollars for the project to the actual as we go to help track your cost every step of the way.

Questions?
Please feel free to contact our Director of Professional Services, Kimberly Gale.  Kim@LedgerwoodAssociatesUSA.com